Terms & Conditions – PickMartBD

Welcome to PickMartBD! By accessing and using our services, you agree to comply with the following terms and conditions. Please read them carefully before making any purchases.

1. General Terms

? PickMartBD is an online marketplace offering a variety of products.
? By placing an order, you confirm that you are at least 18 years old or have permission from a legal guardian.
? We reserve the right to modify these terms at any time without prior notice.

2. Order & Payment

? Orders must be placed through our official website or social media platforms.
? Full payment is required before order confirmation.
? We accept payments via bKash, Nagad, Rocket, and cash on delivery (COD) where applicable.
? Prices are subject to change without prior notice.

3. Shipping & Delivery

? Delivery times vary based on location and availability.
? Standard delivery time: 1-3 business days inside Dhaka, 3-7 days outside Dhaka.
? Delivery charges apply based on the location and product type.
? We are not responsible for delays caused by third-party couriers.

4. Return & Refund Policy

? Returns are accepted only for defective or incorrect products within 48 hours of delivery.
? The product must be unused, in original packaging, and with proof of purchase.
? Refunds are processed after inspection and approval. Delivery charges are non-refundable.
? Exchange requests are subject to product availability.

5. Cancellations

? Orders can be canceled before shipping.
? Once shipped, cancellations are not allowed.

6. Product Availability

? We strive to keep stock updated, but in rare cases, a product may become unavailable after purchase. In such cases, we will offer an alternative or full refund.

7. User Conduct

? Users must provide accurate and complete information during checkout.
? Fraudulent transactions or abuse of discounts/promotions will result in account suspension.
? Any abusive behavior towards our support team will not be tolerated.

8. Liability & Disclaimer

?? PickMartBD is not responsible for any damages or losses caused by product misuse.
?? We do not guarantee uninterrupted service due to technical issues or external factors.
?? All product images and descriptions are for reference only; slight variations may occur.

9. Governing Law

? These terms are governed by the laws of Bangladesh. Any disputes shall be resolved in the courts of Bangladesh.

10. Contact Us

? 01972809138
? Email: pickmartsbd@gmail.com

? PickMartBD – More Than Just Sales! ?